CUSTOMER SERVICE
FAQ
I’ve found the loafers I want but can’t select my size
we are provided return purchased if customers have any problems during purchasing items but only valids in 3 days.
01
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Can you give me more information about the loafers?
we always warmly welcoming our valuable customers to contact us private by send us email or cantact us at the contact number given.
03
Has my order been sent yet ?
if order has been sent we will give a message to our valuable customers to make a confirmations and try our best to archieved what customers want from us.
04
You’ve sent me the wrong items
we are very sorry if we made a mistake and as a customers, you can make a complains to us so we will improve the mistakes that has been done and we will redeem our fault by give a free vouchers.
05
Is it safe to order online?
we are using paypal for your security account and we also provide the real information about us so our customers would not feel suspicious towards us.